E F Y ENTERPRISES PRIVATE LIMITED believes in providing high-quality educational content and a transparent experience to its users.
Since our products are digital courses delivered online, the following cancellation and refund terms apply:
- No Cancellation After Access:
Once a course is purchased and access has been granted, cancellations will not be entertained. - Refund Eligibility (Limited Cases):
Refund requests will only be considered under the following conditions:- Duplicate payment made for the same course
- Technical issues preventing access to the course (from our side)
- Refund Request Window:
Any refund request must be raised within 48 hours of purchase with valid proof. - Non-Refundable Cases:
Refunds will not be provided in the following situations:- Change of mind after purchase
- Lack of usage or partial completion of the course
- Dissatisfaction based on personal expectations
- Failure to check the course requirements before purchase
- Technical Support:
If you face any issues accessing the course, please contact our support team or call us at +91-98111-55335. We will ensure the issue is resolved promptly. - Refund Processing Time:
In case a refund is approved, it will be processed within 5–7 working days to the original payment method.